Nobody follows up. Invoices sit uncollected. Reviews never get asked for. ServiceLoop is an AI employee that handles the entire post-job lifecycle — so your 2-person shop sounds like it has a full office staff.
Tech closes out, drives to next job. Nobody notifies the customer.
Paper invoice or text. Customer ignores it. Payment takes 30+ days.
Customer moves on. No review. No repeat call. A one-time customer.
Customer calls someone else next time. You never had a chance.
Every time a job completes, the employee kicks in. No reminders, no manual steps.
Tech marks the job done in your existing system. ServiceLoop picks it up automatically — no extra steps required.
ServiceLoop sends a job completion summary, a thank-you note, and a personal check-in text a few days later. Feels like your best office manager.
Branded invoice goes out with a payment link. If it goes unpaid, ServiceLoop sends a friendly reminder — then another. No awkward phone calls.
If the customer is happy, ServiceLoop asks for a review at the right moment — directed to Google, Yelp, or wherever you want reviews. Bad reviews get flagged for you.
ServiceLoop watches for timing patterns — seasonal maintenance, warranty expiration, recurring issues — and reminds you to reach out before the customer finds someone else.
Personal, friendly follow-up via SMS a few days after the job. Not a blast template — contextual, warm, human-sounding.
Branded invoice sent automatically after job completion. Online payment link included. Get paid faster without chasing anyone.
Overdue invoice? ServiceLoop sends a friendly nudge, then a second one. Polite but persistent. No awkward phone call from you required.
Asked at the right moment — when the customer is satisfied, not annoyed. Directed to Google, Yelp, or your preferred platform. Negative feedback routes to you privately.
ServiceLoop tracks service history and reminds you when a customer is due for their next appointment before they forget about you and call a competitor.
Every Monday morning: jobs completed, payment status, reviews earned, customers to re-engage. You open it and know where things stand — no digging.
Works alongside your existing software. QuickBooks, Housecall Pro, ServiceTitan, Jobber, or just a spreadsheet — ServiceLoop fits in.
One employee. One flat monthly price. Every customer touched after every job.